Royal Elite Sandos Resorts Timeshare Complaints

Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos, Royal Elite Exchanges

 Legal Name:

Sandos International S.A. de C.V

  Resort sales locations

Playa del Carmen, Caracol

  Resort collections

Monterrey Financial

  Rental Companies:

Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot, Sierra Rentals and Resale’s

Hotel Representatives:

Alvin Hawkins, Joshua Michelson, Raul Martinez, Richard Quinones, Neil Cooper

Common Complaints:

• Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees.
• Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite.
• Salesperson offers extra weeks to clients for rental purposes. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership.
• Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket.

Reservations department
email:         reservas@royalelite.com
Mexico:  01 800 674 4444
Canada, Usa:           1 866 384 7793 Ext.3204 y 3205

Customer Service
email:             customerservice@royalelite.com
Mexico:   01 800 674 4444
Canada, Usa:           1 866 384 7793

About Mexican Timeshare Solutions:

Our goal is to assist timeshare purchasers who feel they were scammed or taken advantage of by fraudulent salespeople. No upfront fees for our services cancelling timeshare frauds. We offer a free consultation and we do not rest until get your cancellation.

Contact:                                                            
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